Frequently Asked Questions
What are the different types of American Standard toilets available?
One-piece
In a one-piece toilet, the tank tank and bowl are integrated so that it forms a single streamlined unit. In most instances, the water pipes are fully concealed and there usually is no joint between the tank and the bowl, unlike close coupled toilets.
Close coupled
A close coupled toilet consists of two separate units, the tank and the toilet bowl, and then joined together. The tank unit is exposed and usually placed against the wall with a gap, while the bowl is connected to the floor. In most instances, the water pipes are hidden within the casings of the toilet.
Back to wall
A back to wall toilet is where the toilet bowl is fitted fully to the wall or against a specially designed cistern unit. The tank and water pipes are all hidden in the wall or the tank unit. The toilet can be operated through the unit panels on the tank unit or through a flush panel fitted into the wall.
Wall-hung
The toilet bowl of wall-hung toilets is mounted onto the wall itself, not on the floor. The tank is concealed and only accessible via a flush panel on the wall. As the bowl is suspended above the floor, it is easy to clean.
Do American Standard toilets come in different sizes?
American Standard toilets come in a variety of sizes and styles to suit your space and needs. Please click here to see the full range of products available for your home.
How do I choose a toilet that is suitable for me?
There are several important factors involved in picking out a toilet that meets your needs, such as specific space requirements or the type of flushing system preferred. Please refer to our guide on how to choose a toilet here
How do I know which American Standard bidet will fit my toilet?
All our American Standard bidet models can be found here
You can refer to our best match charts for the manual bidet and E-bidet for a list of pre-selected American Standard toilets that are compatible with the bidet of your choice. We also have a right fit chart for our E-bidets where you can find the essential measurements and guidelines to fit other toilet models not listed in the Best Match Chart.
Can I mix and match tanks and bowls?
While there are a few models that can interchange tanks and bowls, most are configured to work optimally as a set as indicated in our Product Showcase. In fact, if you do your own mixing and matching, the toilet may not flush at all!
Where can I find the model number of my American Standard toilet?
Please check the product’s box, installation instructions or receipt from the place of purchase for the model number.
Can I use chlorine pucks or other cleaning agents in my toilet tank?
Do not put cleaning agents such as chlorine pucks or cleaners in your toilet tank, as this may deteriorate the tank components.
Where can I get repair or replacement parts for my American Standard toilet?
Please contact us via the Contact Us Form for further assistance. You can also click here to locate your nearest showroom or retailer.
General Information
What are the different types of American Standard toilets available?
One-piece
In a one-piece toilet, the tank tank and bowl are integrated so that it forms a single streamlined unit. In most instances, the water pipes are fully concealed and there usually is no joint between the tank and the bowl, unlike close coupled toilets.
Close coupled
A close coupled toilet consists of two separate units, the tank and the toilet bowl, and then joined together. The tank unit is exposed and usually placed against the wall with a gap, while the bowl is connected to the floor. In most instances, the water pipes are hidden within the casings of the toilet.
Back to wall
A back to wall toilet is where the toilet bowl is fitted fully to the wall or against a specially designed cistern unit. The tank and water pipes are all hidden in the wall or the tank unit. The toilet can be operated through the unit panels on the tank unit or through a flush panel fitted into the wall.
Wall-hung
The toilet bowl of wall-hung toilets is mounted onto the wall itself, not on the floor. The tank is concealed and only accessible via a flush panel on the wall. As the bowl is suspended above the floor, it is easy to clean.
Do American Standard toilets come in different sizes?
American Standard toilets come in a variety of sizes and styles to suit your space and needs. Please click here to see the full range of products available for your home.
How do I choose a toilet that is suitable for me?
There are several important factors involved in picking out a toilet that meets your needs, such as specific space requirements or the type of flushing system preferred. Please refer to our guide on how to choose a toilet here
How do I know which American Standard bidet will fit my toilet?
All our American Standard bidet models can be found here
This list includes pre-selected American Standard toilets that are compatible with our E-Bidet.
Can I mix and match tanks and bowls?
While there are a few models that can interchange tanks and bowls, most are configured to work optimally as a set as indicated in our Product Showcase. In fact, if you do your own mixing and matching, the toilet may not flush at all!
Where can I find the model number of my American Standard toilet?
Please check the product’s box, installation instructions or receipt from the place of purchase for the model number.
Care & Maintenance
Can I use chlorine pucks or other cleaning agents in my toilet tank?
Do not put cleaning agents such as chlorine pucks or cleaners in your toilet tank, as this may deteriorate the tank components.
Where can I get repair or replacement parts for my American Standard toilet?
Please contact us via the Contact Us Form for further assistance. You can also click here to locate your nearest showroom or retailer.